Before opening a ticket

Locate the public ALERT reference and confirm the Discord user or server ID. Review the public classification, reason, effective date, and associations so your request addresses the actual record.

Information to provide

Review process

  1. Staff confirm identity and authority to act for the subject.
  2. The public record and protected source material are reviewed.
  3. Conflicts, context, current accuracy, and prior decisions are assessed.
  4. The record is upheld, corrected, restricted, removed, or overturned.
  5. The decision is audited and affected public caches are invalidated.

Safety

Do not send passwords, authentication tokens, recovery codes, or unrelated personal information. Do not publish evidence in a public Discord channel. Staff may request narrowly relevant material inside the official ticket.

Official review channel

Start a private appeal ticket.

Include the reference ID in your first message to reduce review delays.

Open official ALERT Discord